Privacy Policy

Effective Date: January 1, 2025

RankRidge ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rankridge.best and use our SEO specialist services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our website immediately.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request a consultation or quote
• Communicate with us via email or phone
• Engage with our services

This personal information may include:

• Full name (first and last name)
• Email address
• Phone number
• Company name
• Job title
• Mailing address
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location data
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for basic website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website through Google Analytics and similar tools
• Marketing Cookies: Used to track visitors across websites for advertising purposes, including Facebook Pixel

You can control cookie preferences through our cookie banner or your browser settings. However, disabling certain cookies may limit website functionality.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, operating, and maintaining our website and services
• Responding to your inquiries and providing customer support
• Processing service requests and consultations
• Sending administrative information, updates, and notifications
• Improving our website, services, and user experience
• Analyzing website usage and traffic patterns
• Personalizing your experience on our website
• Sending marketing communications and newsletters (with your consent)
• Detecting, preventing, and addressing technical issues or fraudulent activity
• Complying with legal obligations and enforcing our terms
• Conducting research and analysis to improve our SEO services

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary to comply with applicable laws
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided it does not override your rights and interests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Web hosting providers
• Email service providers
• Analytics services (Google Analytics)
• Customer relationship management (CRM) systems
• Payment processors

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights, property, or safety
• Protection of our users or the public
• Investigation of fraud or security issues

4.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information collected
• The purpose for which it was collected
• Relevant legal or operational retention requirements

When personal information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another service provider
• Object: Object to processing of your personal information
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Singapore. These countries may have different data protection laws than your jurisdiction. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

11. Marketing Communications

With your consent, we may send you marketing communications about our services, industry insights, and special offers. You can opt-out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly using the information below
• Updating your communication preferences in your account settings

Please note that even if you opt-out of marketing communications, we may still send you non-promotional emails related to your account or services.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to DNT signals or similar mechanisms.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Effective Date" at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

16. Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.